You are able to return any item ordered from hillandhow.com up to 28 days from receipt of purchase. Returns are free on all orders and we include a pre-paid returns label in your order for you convenience.
When returning your order please include the item in it's original packaging, with all swing tickets and accessories as it was delivered to you. Please also include your order form with the item you are returning highlighted or marked. If these conditions are met you will guarantee your return will be processed.
If for any reason you are unable to return the item due to particular circumstances please get in touch with us at firstname.lastname@example.org and we will be more than happy to assist with your return.
Please note: Free Returns are exclusive to UK postcodes.
If you are wishing to exchange your item for another item in our collection, then please follow the process above, but also get in touch with us at email@example.com detailing your exchange and we will be more than happy to arrange your exchange.
No longer have your original order form? Please include our printable returns form listing your order details so we can easily track your order and process your refund.
For any additional queries regarding our returns process, please get in touch with us below.